Customer Reviews

A Great Experience - I will be back...
I recently came to your store and had a great experience!

I needed to make an earring out of a lampwork bead, and Mona and the owner were so helpful! I was about to leave the store and remembered I needed thread for knotting two bead necklaces. Again, Mona was so helpful and showed me a great beading method and said to look at the knotting video for more help!

I'm encouraged about my projects because of their extra effort they gave to me as a customer! I love their variety and helpfulness and I will be back for this reason!
--Margery Whitmer, happy customer

on-line order
I placed an order from Washington state and received it 2 days later. Fast service!
--Kathleen Helen Keener

Thanks for Your Excellent Customer Support
Last Saturday I placed an order with Megan, who was extremely helpful, not only in the order process, but in getting my beads shipped that very same day. I had a custom order for 17 bracelets using the beads I ordered, and due to travel I needed them ASAP. I received the order on Wednesday.

Thank you again for your prompt, efficient and friendly service.
--Darlene Dehlin

Thanks for the Fast Delivery
I just wanted to thank you for your wonderful response time in shipping orders. I wasn't expecting my order until next week and I have already received it. You have no idea how much of a pleasure it is to do business with a company that cares so much about its customers. I came across your company by chance after having a bad experience with another company and cancelling my order with them because they held it for over a week.

I was able to make my friend's birthday present for her earlier than expected, (which was already late because of the other company) and she was very happy. The 18 gauge square wire is very hard to find if you just want a few yards and do not want gold or silver. I am very pleased with the charms I bought also, I have two granddaughters that love necklaces, wearing them and losing them.

Once again thank you, and I look forward to doing business with you again.
--Sylvia WalkerSylvia Walker

Website Appreciation
Just like to tell you I like your website. It's easy to navigate and I found everything I wanted. I always appreciate websites that offer resources and videos. Thank you!
--JoAnne Newman